Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting games and opportunities to win, it's important to approach gaming with a responsible mindset and realistic expectations.
Remember: the house always has a mathematical edge. Only gamble with money you can afford to lose, and never view gaming as a source of income.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Rocket Casino. We take age verification seriously and comply with all Australian gambling regulations.
If you are under 18, you are not permitted to access or use this website. Parents and guardians are encouraged to use filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, you may be developing a gambling problem:
- Chasing losses — Continuing to gamble to recover money you've lost
- Hiding gambling activity — Concealing the extent of your gambling from family or friends
- Loss of control — Unable to stick to set limits or stop when you intend to
- Gambling with money needed for essentials — Using rent, bill, or grocery money to gamble
- Neglecting responsibilities — Missing work, school, or family commitments due to gambling
- Gambling to escape problems — Using gaming as a way to cope with stress, anxiety, or depression
- Increased gambling amounts — Needing to bet more to achieve the same level of excitement
- Borrowing money to gamble — Taking loans or using credit to fund gaming activity
- Relationship conflict — Arguments with loved ones about your gambling habits
- Unsuccessful attempts to quit — Repeatedly trying and failing to reduce or stop gambling
If you recognise these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Player Protections
Rocket Casino offers several tools to help you maintain control over your gaming:
- Deposit Limits — Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, monthly)
- Loss Limits — Cap the amount you're willing to lose during a gaming session or timeframe
- Session Time Limits — Set automatic reminders or cut-offs for how long you can play in one session
- Reality Checks — Receive periodic notifications during play reminding you how much time and money you've spent
- Self-Exclusion — Temporarily or permanently exclude yourself from accessing your account. Once activated, you cannot access Rocket Casino for the duration you've chosen
- Account Closure — Permanently close your account if you wish to stop gambling entirely
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Resources
If you're struggling with gambling, professional help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online — Free, confidential online counselling and support
www.gamblinghelponline.org.au
Available 24/7 with live chat, email, and phone support - Gambler's Help — Victorian government service providing counselling
Phone: 1800 858 858 (free, confidential)
International Resources
- GamCare (United Kingdom) — Support and advice for problem gamblers
www.gamcare.org.uk - GamStop (United Kingdom) — Multi-operator self-exclusion scheme
www.gamstop.co.uk - National Council on Problem Gambling (United States)
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Responsible Gambling Council (Canada)
www.responsiblegambling.org
All of these services are free, confidential, and staffed by trained professionals who can help you or a loved one.
Take Action Today
If you or someone you know is struggling with problem gambling, please don't wait — seek help now. There is no shame in reaching out for support. Many people have overcome gambling problems with the right assistance.
Your wellbeing is more important than any game. Contact one of the organisations listed above or speak to someone you trust.
If you need to stop gambling immediately, use the self-exclusion tool in your account settings or contact our customer support team.
Our Commitment
Rocket Casino is committed to providing a safe and responsible gaming environment. We comply with all Australian gambling regulations and support responsible gaming initiatives. If you have any questions about our responsible gaming practices, please contact our support team.